Johnder Perez

Finding & Hiring the Right Person


Chapters in this guide
  1. The Why & When
  2. The 2-Deal Rule & Opportunity Cost
  3. Defining the Role
  4. In-Person vs. Virtual vs. Licensed
  5. Finding & Hiring
  6. Onboarding Your Admin
  7. The Productivity Pipeline
  8. SOPs & Documentation
  9. Communication & Daily Workflows
  10. Tools & Tech Stack
  11. Compliance & Legal
  12. Measuring Success & Scaling

You've defined the role. You know what type of assistant you need. Now comes the hard part — finding the right person. The right hire will transform your business; the wrong one will cost you time, money, and sanity.

🔍 Where to Find Candidates

Your Brokerage

Start here. Many brokerages have admins looking for more hours, licensed assistants seeking a team, or office managers who know talented candidates. Your broker can also advise on local compliance.

Indeed / LinkedIn / ZipRecruiter

Post a detailed job ad with a clear title like 'Real Estate Administrative Assistant — Transaction & Marketing Support.' Include the three buckets from the previous chapter so candidates self-select.

Real Estate Facebook Groups

Join local real estate networking groups. Many experienced admins look for work through these communities. You'll also find recommendations from other agents.

VA Agencies

Companies like MyOutDesk, Belay, and Virtudesk specialize in real estate virtual assistants. They handle screening, training, and replacement — but at a premium.

Local Colleges & Career Centers

Marketing or business students looking for part-time work can be excellent for social media management and data entry. They're tech-savvy and eager to learn.

Your Own Network

Don't underestimate word of mouth. A post on your personal social media or a mention at your next networking event can surface hidden gems.

🎯 What to Look For

Skills can be taught. Attitude and work ethic can't. Prioritize character traits over technical skills when evaluating candidates.

Attention to Detail

Real estate paperwork has zero margin for error. One missed date or wrong number can kill a deal or create a legal issue.

Proactive Communication

You need someone who will flag problems before they become emergencies — not someone who waits to be told what to do.

Tech Comfort

They'll be living in CRMs, email platforms, MLS systems, and design tools. They don't need to be an expert, but they need to be a fast learner.

Organizational Skills

Managing multiple transactions, marketing campaigns, and timelines simultaneously requires someone who thrives on structure.

Discretion & Professionalism

They'll have access to sensitive client information, financial details, and your business data. Trust is non-negotiable.

🚩 Red Flags in Interviews

🚩 They can't give specific examples of past organizational systems they've built or maintained

🚩 They seem uncomfortable with technology or say things like 'I'm not really a computer person'

🚩 They badmouth previous employers — this is a sign of future problems

🚩 They can't describe how they handle mistakes or stressful deadlines

🚩 They seem more interested in becoming an agent than in being an admin

🚩 They have no questions for you — a great admin is naturally curious and detail-oriented

💡 Interview Questions That Work

"Walk me through how you'd organize 5 active transactions happening simultaneously."

"You notice I've forgotten to follow up with a client. What do you do?"

"Describe a time you caught an error before it became a problem."

"How do you prioritize when everything feels urgent?"

"What tools and systems have you used in previous roles?"

"If I told you to figure out how to do something you've never done, what's your first step?"

🔑 Key Takeaway

Hire for your weaknesses. If you're a "people person" who hates spreadsheets, hire an operations-minded person who loves systems. The best admin is someone whose strengths complement your gaps — not a mini version of you.